January 29, 2023

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World Travel

3 min read
Bebot has expanded its response services to foreign travelers, the elderly, and those who are visually impaired with its new "accessibility-enabled" AI chatbots in order to realize a society in which no one is left behind, as advocated by the United Nation's Sustainable Development Goals (SDGs).

Bebot x Haneda Airport

Bespoke Inc. and Tokyo International Air Terminal Corporation have partnered together to launch an AI chatbot that provides 24\/7, multilingual and accessible support for passengers using Haneda Airport Terminal 3.

TOKYO - January 18, 2023 - (Newswire.com)

Bespoke Co., Ltd. (Headquarters: Shibuya-ku, Tokyo; Representative Director: Akemi Tsunagawa) and Tokyo International Airport Terminal Co., Ltd. (Headquarters: Ota-ku, Tokyo; Representative Director: Katsuji Doi) will offer a new AI (artificial intelligence) chat service to customers using Terminal 3 at Haneda Airport as a demonstration experiment. The new automatic response service "Bebot" will be available starting from Jan. 17 to March 31, 2023.

Equipped with a natural language processing engine developed from chat histories from more than 30 million people, "Bebot" boasts a high degree of accuracy in answering questions that travelers need, including information on airport facilities and flight information. Bebot responds to information requests in an easy-to-understand way via natural conversation. In addition, the service is designed with consideration for foreign travelers, the elderly, and the visually impaired.

Background: Demand for Accessibility Support

Haneda Airport is used by customers with various accessibility needs, with common request examples including "I can't find the information I need," "The counters are too crowded," "It's hard to read small letters," and "I can't read Japanese." Therefore, Bespoke decided to offer and upgrade the service "Bebot", which can respond accurately regardless of the user's native language or age. 

Particular consideration was given to the following points.

1) Answers can be read aloud by a screen reader within the chat service.

2) An easy-to-read font display matches the user's font-size setting.

3) Easy-to-understand information is provided by native speakers in multiple languages

■ AI chatbot "Bebot" service

Bebot has been introduced by various organizations in Japan and overseas, including public institutions and transportation facilities, such as for local governments where accuracy and speed are required. In administrative agencies, Bebot is used in a wide range of ways, such as creating an online city hall, providing guidance on procedures, for crisis management, disaster response, tourist information, and for collecting the voices of residents. Based on the vast amount of chat data, the service is constantly being improved, and compared to other chatbots, it is capable of returning accurate answers even when free input is made in colloquial styles, or via long sentences.

Answers and information are provided in an optimized display according to each device, including for PC, smartphones, tablets, etc. The service is also characterized by its strong multilingual support. At Haneda Airport, the service provides information in English, Chinese, and Korean, in addition to Japanese.

Demonstration Experiment period: Jan. 17, 2023, to March 31, 2023 (planned)

Service hours: 24 hours a day, 365 days a year (operation and maintenance are scheduled to be carried out at all times to improve convenience)

Supported languages: Japanese, English, Chinese (simplified/traditional), Korean

How to access:

1. By scanning QR codes inside and outside the airport.

2. By connecting to the free Wi-Fi in the airport, which displays the portal site.

"Bebot" implementation: Japan National Tourism Organization (JNTO), Narita International Airport, Tokyo Station, Tokyo Metro, Toyama Prefecture, Mie Prefecture, Yamanashi Prefecture, Sapporo City, Sendai City, Mitsubishi Jisho Property Management, Hotel New Otani.

Contact Information:
Asako Yamada
[email protected]

Press Release Service by Newswire.com

Original Source: AI Chatbot 'Bebot' Launches Multilingual Guidance Service for Accessibility at Haneda Airport as a Demonstration Experiment
2 min read
Venues in Melbourne will now have the opportunity to go after larger events and gain more exposure across HeadBox's website and social media platforms.

MELBOURNE, Australia - January 16, 2023 - (Newswire.com)

In 2023, leading event tech platform HeadBox is introducing two new subscriptions for function venues Melbourne-wide. The platform's innovative lead retrieval software, Lead Feed, is already trusted by hundreds of venues across the country, enabling them to proactively source new leads and confirm bookings commission free. 

According to HeadBox, the two new subscription options launching in January include 'Lead Feed Professional' and 'Power Host Premium'. Through these subscriptions, function rooms Melbourne-wide can access leads valued up to $15k - previously Lead Feed clients could access leads up to $10k in value. 

Venues subscribing to Power Host Premium will also be supported with additional marketing perks through HeadBox such as blog features, paid ads and social media posts as well as enhanced rankings. 

HeadBox explains venues right across Australia enjoy a range of benefits offered by Lead Feed. Offering enhanced brand awareness and exposure for venues, the software provides easy lead verification, saving venues time by only showing them suitable enquiries. 

With Lead Feed, venues can be proactive in sourcing the leads they want, when they want them. With instant notifications, venues will never miss a relevant lead again and can be the first to respond to fresh leads, increasing their chances of securing the bookings. 

All the key metrics and analytics are displayed in one place, enabling venues to monitor activity and maximise success. HeadBox explains that filters allow venues to drill down into activity, celebrate successes and find opportunities to improve. 

HeadBox says other key features of the software include saved template responses, saving venues time, as well as preference filters so hosts can set their ideal budget, preferred event types and capacities. 

Party venues Melbourne-wide interested to learn more and fast track their success in the new year can contact HeadBox today to get started.

Contact Information:
Headbox AU
Marketing Manager
[email protected]

Press Release Service by Newswire.com

Original Source: HeadBox Upgrades Products, Giving Melbourne Venues Access to Millions Worth of Leads and Marketing
2 min read
HeadBox's Lead Feed is an annual subscription granting access to a pool of qualified leads and positioning hosts as proactive instead of reactive.

BRISBANE, Australia - January 13, 2023 - (Newswire.com)

To kick off the new year, leading event tech platform HeadBox has updated its Lead Feed product to allow function venues Brisbane-wide to go after more. From January, hosts can now choose to upgrade their memberships to access a higher value of leads and more venue marketing.

HeadBox explains the two new subscription options, 'Lead Feed Professional' and 'Power Host Premium,' now allow function rooms Brisbane-wide to access leads valued up to $15K (previously, Lead Feed clients only had access to leads up to $10K). 

With a Power Host Premium subscription, venues will also have additional marketing support from HeadBox, including paid ads, social media posts and blog features. 

Trusted across Australia, including the premier venue hire Brisbane spaces, Lead Feed provides a host of benefits for all types of venues. HeadBox explains that the software was created to provide venues with new business opportunities, allowing them to proactively reach out to new bookers. 

A quick and easy tool for lead generation, the technology generates quality leads and connects venues directly with bookers. Unlike many other event booking platforms, Lead Feed enables venues to secure bookings without paying a commission.

Any function room Brisbane-wide can subscribe to the platform and reach out to leads when they need them. With advanced filtering options, venues can ensure they only see leads that are relevant to them by setting their ideal budget, preferred event types and capacities. 

Venues can easily monitor their Lead Feed activity with the ability to see all their key metrics at a glance and track performance over time. 

Lead Feed also provides venues with instant notifications, ensuring they never miss a relevant lead again. HeadBox explains this feature helps venues to stay ahead of the competition by being the first to respond to fresh leads when bookers are searching for function rooms hire Brisbane-wide, increasing their chances of securing the booking.

Want to know more? Contact HeadBox today. 

Contact Information:
Headbox AU
Marketing Manager
[email protected]

Press Release Service by Newswire.com

Original Source: Brisbane Venues Partnering With HeadBox Can Now Access Leads Valued at $15K